Frequently Asked Questions

An FAQ (Frequently Asked Questions) page is a key part of a knowledge base because it addresses the most common questions customers have and is useful to customers at all stages of the customer journey. FAQs start with a question and then answer it concisely. 

Most frequent questions and answers

Yes. Select Auto Logistics vehicles include the following features to help put your mind at ease:

– 7-Day Returns: Spend 7 days (or 250 miles, whichever comes first) with your new Select Auto Logistics vehicle. If it’s not right, we’ll take it back. Simply call your Select Auto Logistics representative to request a return.

– Limited Warranty*: Select Auto Logistics provides a complimentary 90-day (or up to 6,000 miles) warranty. Feel safe knowing that repairs can be handled at any local dealership or ASE Certified repair shop.

– One Year of 24/7 Roadside Assistance: Every vehicle comes with one year of 24-hour, nationwide roadside assistance. Car battery dead? Lock yourself out? Select Auto Logistics has your back.

In addition to mechanical repairs, Select Auto Logistics Protect also offers these added benefits:

– Nationwide Service: Available at any authorized repair facility. Most customers choose to take the vehicle to their local dealership.

– 24-hour Roadside Assistance: For car emergencies whenever and wherever you are.

– Towing Reimbursement: Reimbursement of towing costs to your nearest service provider.

– Rental Car Reimbursement: For required overnight repairs at the shop.

– Trip Interruption Coverage: For breakdown and overnight repairs far from home.

Plus, we offer several additional protection packages, such as extended warranties and GAP protection at an additional cost.

When does the 7-day return period begin?

Our 7-day (or 250 miles, whichever comes first) return period starts once your vehicle is delivered to you, or when you pick it up from our location.

Get to know your new wheels for a full week (or until you’ve driven 250 miles, whichever comes first) to make sure it’s right for you.

To initiate a return, simply email us at .

returns@SelectAutoLogistics.com

Select Auto Logistics does not offer a typical brick-and-mortar dealership test drive. We believe we offer something even better. From the day your vehicle is delivered, you get a full week (7 days or 250 miles, whichever comes first) to know your car. Take it to work, check out the leg room, see if the kids’ car seats fit…make sure it’s right for you. If it’s not, we’ll take it back and refund the purchase price. Beats 15 minutes around the block at the dealership, right?

We do not have a showroom or designated inspection area, which is why all sales are based solely on delivery.

Select Auto Logistics, Inc provides extensive transportation services for various types of vehicles, including cars, trucks, motorcycles, boats, RVs, and more. We cater to both commercial and individual clients, serving locations throughout the continental U.S. as well as international destinations.

Select Auto Logistics will deliver eligible vehicles inside an enclosed trailer for free. Most coupes and sedans are eligible. Please contact your Select Auto Logistics representative for more information.

Select Auto Logistics happily delivers vehicles across the United States, however there are a few restrictions. We are unable to deliver vehicles to AK or HI at this time.

In order to purchase a Select Auto Logistics vehicle, the registration address must be in one of the lower 48 states we deliver to.

Does Select Auto Logistics deliver to other countries?

No. Select Auto Logistics currently delivers exclusively in the United States. Select Auto Logistics delivers to all states except AK and HI.

The registration address for a vehicle being purchased from Select Auto Logistics must be in one of the lower 48 states we deliver to.

Select Auto Logistics vehicles are delivered by enclosed trailer delivery truck via our licensed, vetted, and insured transport company.

Select Auto Logistics offers you a better way to buy and sell used cars online. We happily deliver vehicles all over the country.

What makes and models do you carry?

We stock low-mileage vehicles across hundreds of unique makes and models. Select Auto Logistics carries everything from Camrys and F-150s to Porsches and Tesla. All of our vehicles have an accident-free CARFAX/AUTOCHECK vehicle history report at the time of purchase and sale.

We start with a stringent selection process. We only sell cars and trucks with clean titles, that are free of fire, flood and frame damage and have accident-free CARFAX/AUTOCHECK vehicle history reports at the time of purchase and sale.

Every Select Auto Logistics vehicle must also pass safety, mechanical and cosmetic inspections before it is sold. If a vehicle does not meet our retail standards, we do not list the vehicle for sale on our website.

At Select Auto Logistics, we want to be sure you’re as comfortable as possible with purchasing your vehicle, as we know this is a big decision.

Every Select Auto Logistics vehicle must pass safety, mechanical and cosmetic inspections before it is listed for sale. In addition, every vehicle we sell has an accident-free CARFAX/AUTOCHECK vehicle history report at the time of purchase and sale.

Every vehicle has several photographs of everything from the exterior to the interior to what’s under the hood, so you are seeing the ins and outs of the specific car you’re interested in. We don’t use stock images, nor do we adjust the photographs in any way.

Because these are pre-owned vehicles, there will be some normal interior and exterior wear and tear. To be as transparent as possible, we provide photographs of the most prominent cosmetic imperfections. We may not have a picture of every imperfection that is present on a vehicle. Additional imperfections, if any, are typically consistent with what we would deem normal wear and tear for a vehicle of its age and mileage. We price the cars accordingly to ensure you get a quality car at a really good price.

If you pay cash for your car, the title will be mailed directly to you in about 1 week.

Once you’ve purchased a vehicle from Select Auto Logistics, we will provide everything you need to know about registering your vehicle.

Each state has different registration requirements, and you may need to complete and return state-specific items in order for Select Auto Logistics to successfully register your vehicle. We will send your state-specific requirements to you once you receive your vehicle.

If you paid cash for your vehicle, you are responsible for going to your local DMV to register your vehicle. Select Auto Logistics will mail you the title and supporting documents to do so within 1 week.

If your 60-day temporary tags are expiring and you have not received your license plates, Select Auto Logistics will provide you with new temp tags. Just email us at tags@selectautologistics.com

You have 7 days (or 250 miles, whichever comes first) to get to know your new Select Auto Logistics vehicle. Drive it to work, stuff the trunk with groceries, and park it in your garage. If you decide it’s not right, we’ll help you exchange it for something else or provide a refund.

– If Select Auto Logistics shipped the vehicle to you, we will pick it up for free.

– If you picked up your vehicle from Select Auto Logistics dealership location, you must return the vehicle back to Select Auto Logistics at the same location.

If I return my car, will Select Auto Logistics pay for shipping?

If Select Auto Logistics originally delivered your vehicle to you and you request a return within Select Auto Logistics 7-day (or 250 miles, whichever comes first) policy, we will schedule a time to pick it up for no extra charge.

To return a vehicle you purchased from Select Auto Logistics, please call us at (803) 766-0441 with your personal and vehicle information handy.

Escrow is a process where a neutral third-party, known as an escrow service provider, holds funds or assets until certain conditions are satisfied. The purpose of escrow is to ensure that all contractual obligations are met before the release of funds or assets. This arrangement is beneficial for transactions that involve a contract, as it provides a level of security and assurance for both the buyer and seller involved. The escrow service provider acts as a trusted intermediary, safeguarding the interests of all parties involved by ensuring the proper fulfillment of the contract terms.

To ensure that we can accommodate your preferred schedule, we kindly request that you schedule your move with Select Auto Logistics as early as possible. If you require an expedited pickup, we have the capability to arrange for your vehicle to be collected within 24 hours.

Select Auto Logistics, Inc’s transportation services contribute to the reduction of greenhouse gas emissions and the fight against global warming. By transporting over 100,000 vehicles annually, we help customers avoid driving long distances, which is a significant source of carbon dioxide emissions. In doing so, we save approximately 2,926,000 gallons of fuel and reduce greenhouse gas emissions by 38,216,000 pounds per year, based on 2005 data. This demonstrates our commitment to environmental sustainability and the positive impact of our services on reducing carbon footprint.

Select Auto Logistics, Inc offers convenient pickup and delivery services for your vehicle, accommodating your preferred locations such as your home, office, or any other designated area. Our experienced team typically utilizes flatbed trucks for transportation, although larger car transport trucks may be used in certain cases. While other companies may claim to provide door-to-door service, we take pride in delivering on this promise by ensuring a seamless and reliable experience for our customers.

This is our most affordable service. You will drop-off your vehicle at our nearest partner terminal and pickup your vehicle at our terminal nearest to your destination.

The speed of the escrow process is relatively quick. Once the escrow payment is received, we can typically complete the delivery within 3-5 days, depending on the size of the transaction and the account involved.

Select Auto Logistics, Inc is dedicated to creating a secure and reliable platform for the exchange of funds and merchandise between buyers and sellers. Our primary objective is to facilitate transactions that prioritize the safety and satisfaction of all parties involved.

A Wire Transfer is an electronic method used to transfer funds from one individual or institution to another. It involves the transfer of funds between bank accounts.

When initiating a wire transfer, both the sender and recipient may incur fees charged by their respective banks. The sending bank usually applies a separate fee, in addition to the transferred amount, while the recipient’s bank and any intermediate banks involved in the transfer deduct fees from the transferred funds. Consequently, the recipient may receive an amount less than what the sender initially sent.

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